Common questions. Straight answers.

Heat Pro SD does not set prices. A licensed independent HVAC pro quotes in writing after seeing the home, including electrical, ducts if they exist, and the equipment they recommend. Compare that written quote. Do not budget from a range you read online.

Getting matched by Heat Pro SD costs you nothing. Whether the licensed independent HVAC pro charges for the on-site visit is theirs to set, so confirm that when you book. The contractor reviews your space and electrical capacity and should put the price in writing.

Sometimes, but assume not. TECH Clean California reports its single-family heat pump HVAC incentives as nearly reserved statewide as of November 14, 2025, and HEEHRA single-family rebates for Southern California as fully reserved since January 7, 2026, with later requests waitlisted (techcleanca.com, read 2026-08-29). SDG&E runs separate programs that open and close on their own schedule. Ask a tax professional about any federal credit that might apply to your install date. Never budget around an incentive you read online. Your contractor confirms what is actually funded at the on-site estimate.

A mini-split is ductless and conditions one room or zone per indoor unit. A central heat pump uses existing ductwork to heat and cool the whole home from one outdoor unit. Mini-splits are ideal for homes without ducts, room additions, and targeted comfort. Central heat pumps work best when existing ductwork is in good condition.

Any new system a licensed installer quotes you already meets the federal minimum, so the floor is not the decision you are making. The decision is how far above it to pay for. Bring a year of SDG&E bills to the estimate and have the contractor price two efficiency tiers against your actual usage.

Maybe. A heat pump usually needs a dedicated 240-volt circuit, and some older panels cannot add that load next to the rest of the house. Build year and a 100-amp label do not settle it. The licensed independent HVAC pro checks the panel at the visit and quotes any electrical work in writing if it is needed.

Usually yes for new installs and replacements. New circuits typically need an electrical permit as well. Heat Pro SD does not pull permits. The licensed independent HVAC pro who takes the job is responsible for permits the jurisdiction requires.

It depends on the house, the equipment, and whether the panel or ducts need work. The contractor who takes the job sets the schedule in writing. Heat Pro SD does not promise a one-day or multi-day finish.

It can, but the number is on your SDG&E bills, not in a slogan. A heat pump moves heat rather than making it with resistance strips, which usually uses less electricity for the same heating job. Cooling savings depend on how hard the house runs, your rate plan, and the equipment. Bring a year of bills to the estimate and ask the contractor to price the proposed system against that usage.

No. Heat Pro SD is a referral matcher, not a licensed HVAC contractor. We connect you with licensed independent HVAC pros. Verify any C-20 license at cslb.ca.gov before you sign. The contractor you hire does the physical work.

Heat Pro SD does not confirm insurance. Ask the licensed independent HVAC pro for current general liability and workers compensation certificates, and verify the C-20 license at cslb.ca.gov before work starts.

Getting matched by Heat Pro SD costs you nothing. You pay the licensed independent HVAC pro you choose for the heat pump work they quote in writing.